Donors and Givers
Learn about account settings and donation information
Account Settings and Security
- Why Givelify never stores your credit card information on your phone
- How safe and secure it is to donate through Givelify
- How to add/edit your assigned envelope number to your giving account
- How to share a Givelify account with another person
- How to use an overseas military base billing address
- How to add a photo to the app profile in your giving account
Donation and Payment Information
- Why your donation on December 31st may not be included in your Annual Giving Summary
- Why you can’t submit Givelify’s Annual Giving Summary to the IRS
- When to expect your year-end Giving Summary report
- Why donations may not appear in your donation history or Annual Giving Summary
- Why you may not see anything in Your Giving snapshot
- How to download your donation/giving history
General App Usage
- How to save organizations as favorites
- How to download the Givelify app
- How to troubleshoot the app not accessing your current location
- Why the Givelify app needs some permissions
- How to save a church or religious organization as my place of worship
- How to search for places of worship or nonprofits in the app