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  1. Givelify Support Center
  2. Donors and Givers

Donors and Givers

Learn about account settings and donation information

Account Settings and Security

  • How to set the Givelify App in Spanish/Español
  • Why Givelify never stores your credit card information on your phone
  • How safe and secure it is to donate through Givelify
  • How to add/edit your assigned envelope number to your giving account
  • How to share a Givelify account with another person
  • How to use an overseas military base billing address

See all 17 articles

Donation and Payment Information

  • Why your donation on December 31st may not be included in your Annual Giving Summary
  • Why you can’t submit Givelify’s Annual Giving Summary to the IRS
  • When to expect your year-end Giving Summary report
  • Why donations may not appear in your donation history or Annual Giving Summary
  • Why you may not see anything in Your Giving snapshot
  • How to download your donation/giving history

See all 30 articles

General App Usage

  • How to sign up as a donor/giver
  • How to save organizations as favorites
  • How to download the Givelify app
  • How to troubleshoot the app not accessing your current location
  • Why the Givelify app needs some permissions
  • How to save a church or religious organization as my place of worship

See all 13 articles

Givelify Support Center