How to troubleshoot downloading the Givelify app from Google Play Store Updated September 29, 2021 16:26 If the download status gets stuck on Installing when downloading the Givelify app for Android from the Google Play Store, follow these steps: On your Android phone, go to Settings > Apps or Application Manager. Open the Google Play Store app and select Force Stop. Select Clear Data. If this does not resolve the issue, repeat the above process for the Google Play Services app and Download Manager. Was this article helpful? Yes No 0 out of 0 found this helpful Have more questions? Submit a request