How to troubleshoot taking a profile photo or the app accessing camera on your iOS device

  • Updated

If you are having difficulties using your device’s camera to take a photo for your giving profile, make sure that the Givelify app is able to access your camera.

Follow these steps to make sure the app can access your camera:

  1. Open Settings on your iOS device.
  2. Select Privacy > Camera.
  3. Locate Givelify in the list of apps.
  4. Select the slider to enable Givelify access to your camera (button turns green).
  5. Return to the Givelify app and take a photo for your giving profile.

Feel free to contact our Customer Support team at if you have any further questions.

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