How to cancel a recurring donation

  • Updated

You can cancel a recurring donation using the Givelify mobile app or from the Givelify.com website.

Note: You cannot edit a recurring donation. If you want to change a recurring donation, you must cancel it and set up a new recurring donation.

Cancel using Givelify mobile app

To cancel a recurring donation using the Givelify mobile giving app, follow these steps:

  1. Open the Givelify app and sign in to your account.
  2. Select Profile in the lower portion of the screen and choose Recurring.
  3. Find the recurring donation that you want to remove and select Cancel.
  4. Select Yes, Cancel Recurring to confirm that you would like to cancel the recurring donation.

Cancel using Givelify website

To cancel a recurring gift using the Givelify website, follow these steps:

  1. Visit givelify.com and select the Donors tab.
  2. Search for the organization where the recurring donation is set up and select it.
  3. In the upper right corner, select Sign In.
  4. On the Welcome page, select Sign In and sign in to your Givelify account.
  5. Select Continue.
  6. Select the drop-down arrow next to your name and choose Recurring.
  7. On the Recurring Gifts screen, find the recurring donation that you want to cancel.
  8. Select the Actions (...) menu and choose Cancel Recurring.
  9. On the confirmation screen, select Yes, Cancel Recurring.

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