Why you don’t see a giving reminder prompt after making a donation

  • Updated

If you don't see the giving reminder prompt after making a donation, it may be because of one of the following has occurred:

  • You have not closed the Thank You screen after completing your donation. This screen must be closed to be prompted to set a reminder.

  • You chose Don't show again on the first reminder prompt so you will no longer be asked to set a reminder after donating.

You can go to your Profile and set up a reminder. See How to set up giving reminders.

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