If you don't see the giving reminder prompt after making a donation, it may be because of one of the following has occurred:
You have not closed the Thank You screen after completing your donation. This screen must be closed to be prompted to set a reminder.
- You chose Don't show again on the first reminder prompt so you will no longer be asked to set a reminder after donating.
You can go to your Profile and set up a reminder. See How to set up giving reminders.
Feel free to contact our Customer Support team at email@example.com if you have any further questions.