The Givelify app can’t access my current location. What should I do?

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If you are attending a fundraiser or church service and Givelify can not access your current location, make sure that the location services feature on your device is turned on. Also make sure that the Givelify app has permission to access your location.

Follow these steps to make sure the app can access your location:

iOS Devices

  1. Open Settings on your device.
  2. Tap Privacy.
  3. Tap Location Services.
  4. Tap the button to the right to turn location services on. This will turn the button green.
  5. Scroll down until you see Givelify in the list of apps. Tap the button to the right (turning it green) to give Givelify access to your current location.

Android Devices

  1. Open Settings on your device.
  2. Tap More at the top right of your screen.
  3. Tap Location services.
  4. Tap the box to the right to turn location services on.

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