Account Signup And Editing

My nonprofit verification failed. What should I do?

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Does my nonprofit have to be a registered 501(c)3 to be able to use Givelify?

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My organization name is incorrect or has changed. How do I update my organization name?

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Can I change my nonprofit’s account owner?

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Who can change or manage officer permission levels?

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Can I limit what certain officers can see in the dashboard?

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How many officers can be listed on one account?

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Our organization appears more than once in the app. How do we merge the listings into one account?

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How do I customize my organization’s profile on the app?

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I activated my organization’s account. What should I do next?

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I’m trying to sign up my organization and I did not receive an activation email. What should I do?

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I forgot my nonprofit dashboard password. How do I reset it?

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When is the transaction fee charged?

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What is the cost for my nonprofit to use Givelify?

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I’m trying to sign up and my organization isn’t listed when I search. What should I do?

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How do I sign up my organization for Givelify?

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I made changes to my Givelify account. Why are they not showing up in the app?

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How do I change the email address for my Givelify nonprofit dashboard account?

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Why does it take up to three business days to verify my nonprofit’s account?

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My nonprofit is not located in the United States. Can I sign up for Givelify?

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How do I customize the order in which campaign envelopes appear in the app?

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What is included with my nonprofit’s Givelify account?

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What do the transaction fees cover?

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Does my organization need a merchant account?

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Does my charity have to sign a contract to use Givelify?

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What are the ways I can make Givelify available to our charity’s donors?

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What’s the difference between Givelify and text-to-give?

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How do I complete my nonprofit account setup?

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