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Learn More About Givelify
- What is included with your Givelify account
- About Givelify pricing and terms of use (no contract)
- Difference between Givelify and text-to-give
- 501(c)3 requirement for nonprofit organizations to use Givelify
- The cost for your organization to use Givelify
- About Givelify pricing and terms of use (no contract)
Signup and Verification Process
- How to get started using Givelify
- How to sign up your organization to use Givelify
- What to do next after activating your account
- How to register your account to receive donations
- Why you may need to provide a voided check or bank verification letter for account setup
- What to do if your organization doesn’t appear in the search results during signup
Banking, Reconciliation, and Reporting
Launch, Envelopes, and Fundraising
- How to start a Givelithon®
- How to get Givelify logos to use in promotional materials
- How to make Givelify available to your members
- How to add the Givelify button to your website
- How to resolve online giving button or social giving links not working
- How to add Givelify online giving links to emails and social media
Users, Permissions, and Profile Details
- How to change the account owner on your account
- How to update or reset your Analytics Studio password
- Givelify User Permissions
- How to change your email address to sign in to Givelify Analytics Studio
- How to invite/add users to your organization's account
- How to set or modify user permissions in the Analytics Studio
Donors and Donations
- Build Stronger Relationships with Givers
- What you can learn from data in the Analytics Studio
- How to see your total donations in the Analytics Studio
- How to see fees or cost breakdown before funds are dispersed to your organization
- How to view who is a consistent donor with the Giving style feature
- How to see detailed information about donors
Account Settings and Security
- Why Givelify never stores your credit card information on your phone
- How safe and secure it is to donate through Givelify
- How to add/edit your assigned envelope number to your giving account
- How to share a Givelify account with another person
- How to use an overseas military base billing address
- How to add a photo to the app profile in your giving account
Donation and Payment Information
- Why your donation on December 31st may not be included in your Annual Giving Summary
- Why you can’t submit Givelify’s Annual Giving Summary to the IRS
- When to expect your year-end Giving Summary report
- Why donations may not appear in your donation history or Annual Giving Summary
- Why you may not see anything in Your Giving snapshot
- How to download your donation/giving history
General App Usage
- How to save organizations as favorites
- How to download the Givelify app
- How to troubleshoot the app not accessing your current location
- Why the Givelify app needs some permissions
- How to save a church or religious organization as my place of worship
- How to search for places of worship or nonprofits in the app
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