How to edit/update a recurring donation - Android Devices

  • Updated

To edit/make updates on a recurring donation, you must cancel it and start a new recurring donation with the desired changes. 

*The ability to edit a recurring donation will be released in 2024, stay tuned. For now, please follow the steps below:

 

To cancel a recurring donation using the Givelify mobile giving app

If you want to cancel a recurring donation using the Givelify mobile giving app, follow these steps:

  1. Open the Givelify app and sign into your account.
  2. Select Profile at the bottom right of your screen and choose Recurring from the menu.
  3. Select Cancel next to the recurring donation you want to cancel.
  4. Confirm that you would like to cancel when prompted.

To cancel a recurring gift using web/online giving

To cancel a recurring gift using the web/online giving, follow these steps:

  1. Open the giving page of the site you gave from.
  2. Select the Mobile Menu icon in the top left corner (white square with three horizontal lines).
  3. Sign in to your Givelify giving account.
  4. Select the Mobile Menu icon and choose My Recurring.
  5. On the My Recurring Donations screen, find the recurring donation you want to stop and select Cancel.
  6. On the confirmation screen, select Confirm.

To set up recurring gifts/donations

https://support.givelify.com/hc/en-us/articles/360063543133-How-to-set-up-recurring-gifts-donations 

 

If you need further assistance, please reach out to Givelify's Customer Support team at support@givelify.com

 

 

 

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