Steps to edit the donation amount and payment method on an existing recurring donation via the Givelify app.
Update Donation Amount:
- Open the Givelify app and sign into your account.
- Select Profile at the bottom right of your screen.
- Choose Recurring from the menu.
- Select the recurring donation you want to update.
- Tap Edit Recurring.
- Tap on Donation Amount and select a new amount from the preset options or enter a custom amount.
- Tap Save Changes to confirm.
Update Payment Method:
- Open the Givelify app and sign into your account.
- Select Profile at the bottom right of your screen.
- Choose Recurring from the menu.
- Select the recurring donation you want to update.
- Tap Edit Recurring.
- Tap on Payment.
- Select an existing saved card or tap Add card for a new payment method.
- Tap Save Changes to confirm.
If you need to make any other modifications, you can cancel your current recurring donation and set up a new one.
How to Cancel a Recurring Donation Using the Givelify Mobile Giving App
If you want to cancel a recurring donation, follow these steps:
- Open the Givelify app and sign into your account.
- Select Profile at the bottom right of your screen.
- Choose Recurring from the menu.
- Select the recurring donation you want to cancel.
- Select Cancel Recurring Gift at the bottom of the donation you want to stop.
- Confirm the cancellation when prompted.
How to Cancel a Recurring Donation Using Web/Online Giving
To cancel a recurring donation via web/online giving:
- Open the giving page of the site where you donated.
- Select the Mobile Menu icon in the top left corner (white square with three horizontal lines).
- Sign into your Givelify giving account.
- Select the Mobile Menu icon again and choose My Recurring.
- On the My Recurring Donations screen, find the donation you want to stop and select Cancel Recurring Gift.
- On the confirmation screen, select Confirm.
How to Set Up Recurring Gifts/Donations
You can set up a recurring donation when making a gift. Learn more in our guide:
How to Set Up Recurring Gifts/Donations
Need Assistance?
If you need further assistance, please reach out to Givelify's Customer Support team at support@givelify.com.