If you want to delete your recurring donation, please follow the steps below.
Note: If you want to edit a recurring donation, you must cancel it and then add a new recurring donation.
To cancel a recurring donation using the Givelify mobile giving app
If you want to cancel a recurring donation using the Givelify mobile giving app, follow these steps:
- Open the Givelify app and sign into your account.
- Select Profile at the bottom right of your screen and choose Recurring from the menu.
- Select Cancel next to the recurring donation you want to cancel.
- Confirm that you would like to cancel when prompted.
To cancel a recurring gift using web/online giving
To cancel a recurring gift using the web/online giving, follow these steps:
- Open the giving page of the site you gave from.
- Select the Mobile Menu icon in the top left corner (white square with three horizontal lines).
- Sign in to your Givelify giving account.
- Select the Mobile Menu icon and choose My Recurring.
- On the My Recurring Donations screen, find the recurring donation you want to stop and select Cancel.
- On the confirmation screen, select Confirm.