All Support Topics
Not sure where to start? Choose a support category below.
For Places of Worship
How do I sign up my church or other place of worship for Givelify?
I am trying to sign up my place of worship and it doesn’t appear in the search results. What should I do?
How do I set up my organization for next day deposits?
Why do I need to provide a voided check, bank statement, or bank verification letter?
What is the cost for my church or religious organization to use Givelify?
View All 64
My nonprofit verification failed. What should I do?
Does my nonprofit have to be a registered 501(c)3 to be able to use Givelify?
My bank account verification failed. What should I do?
Can multiple bank accounts be linked to my organization’s Givelify account?
My organization name is incorrect or has changed. How do I update my organization name?
View All 55
I accidentally donated more money than I intended or made duplicate donations. Can I get a refund?
Can I donate to an unregistered organization?
How do I get a report of all the donations I’ve made?
Can I set up recurring donations?
How long do donations take to process?
View All 44
Adding online giving buttons to your website
Deep linking your church or nonprofit app to Givelify
View All 2