All Support Topics
Not sure where to start? Choose a support category below.
For Places of Worship
How do I sign up my church or other place of worship for Givelify?
I am trying to sign up my place of worship and it doesn’t appear in the search results. What should I do?
How do I set up my organization for next day deposits?
Why do I need to provide a voided check, bank statement, or bank verification letter?
What is the cost for my church or religious organization to use Givelify?
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My nonprofit verification failed. What should I do?
Does my nonprofit have to be a registered 501(c)3 to be able to use Givelify?
My bank account verification failed. What should I do?
Can multiple bank accounts be linked to my organization’s Givelify account?
My organization name is incorrect or has changed. How do I update my organization name?
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I accidentally donated more money than I intended or made duplicate donations. Can I get a refund?
Can I donate to an unregistered organization?
How do I get a report of all the donations I’ve made?
Can I set up recurring donations?
How long do donations take to process?
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Adding online giving buttons to your website
Deep linking your church or nonprofit app to Givelify
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